DevOps Engineer for Customer Care AI Platform Team (hybrid)

Job description

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us. About the team: Our mission is to build a modern ecosystem used for all IONOS customer support needs. The tools developed by us are used in over 20 locations, by more than 2.000 users, supporting 8 million customer contracts in 10 markets. The development team has full responsibility for the development lifecycle. This means we plan, develop, test and deploy our software without any other internal or external dependencies. Our portfolio revolves around an internally built CRM which is now being enhanced with AI capabilities. About the product you will be building: We are building a next-generation AI platform designed to redefine how our company interacts with customers. This isn't just a chatbot; it's a high-pe...