Technical Project Manager II

Job description

Do you relish the prospect of providing end to end support across multiple product suits? Would providing consultancy to influence customers' Internet strategies excite you? Join our prestigious Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maitain Akamai solutions for our clients. We collaborate to solve problems, innovate and work to continuously improve for our customers and our team. We provide technical services across web, media, enterprise and security products Partner with the best: You'll be the main contact, ensuring the integration and support of customers. Acting as a trusted consultant, you'll learn and implement creative solutions helping customers leverage Akamai's product. As a Technical Project Manager II, you will be responsible for: - Serving as the main point of contact for customers, leading web performance or security projects - Partnering with business teams to ensure efficient integration, high-quality service, and ongoing customer engagement - Identifying service improvements and address issues to enhance the quality of custom...