Harvest Market Bulk Foods Specialist
Niemann Foods, Inc. · Ann Arbor, Michigan, US
SUMMARY The Niemann Harvest Market Bulk Food Specialist is responsible for ensuring superior customer service in their store. They must drive sales and profi...
Job description
SUMMARY: The Niemann Harvest Market Bulk Food Specialist is responsible for ensuring superior customer service in their store. They must drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management, merchandising practices, and all store policies and procedures while fostering the Niemann Harvest Market culture. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Delivers superior guest service and ensures absolute customer satisfaction - Learns and uses the three E’s: Engagement, Educate, Empowerment - Customer engagement: Suggestive selling, sampling - Educate customer on bulk shopping - Knows seasonality, use, and taste of products offered - Responsible for all bulk products sold in store (such as grains, flours, dried fruits, candies, nuts, spices, etc.) - Quality assurance checks of department - Proper handling and rotation of product - Promotes and supports established programs - Day-to-day operational procedures to ensure stock level, inventory, and cleanliness - Promotes sales - Works with other departments to set up pairings and tastings - Works within company programs, policies and p...