Cash and Trade Processing Associate Analyst Two

Job description

Business Overview: The Public Sector Lockbox business is a 24/7 operational unit which provides a variety of services to government clients to assist them in managing their receivables and sensitive documents. The core functions of this business include Mailroom, Batching, Scanning, Dispatch and Data Entry. Most functions occur in a POD or small team environment. A successful candidate must be able to work weekends/holidays, additional hours as required and successfully complete the government-required background check. The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned as necessitated by business demands. This role is an officer at Citi and therefore, is expected to excel at Citi’s Leadership Standards, categorized below. Develops Our People: - Coordinate daily production activities of the team including appropriate resource allocation, supporting shift targets, monitoring POD and shift-level metrics, and ensuring all client SLA’s are met - Responsible for the operating efficiency and throughput of several functions or PODs - Understand the skill sets of each employee working within a POD, properly aligning tasks to skills -...