Share Draft Team Member I, Marlboro, MA, Hybrid, Full-Time

Job description

Schedule M - F 8-5: Summary/Objective: Provide members with a high level of support services support in a friendly, efficient and timely manner. Support the handling of products and services offered to our members. Assist the Deposit Services department in achieving service goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Actively contributes to DCU’s Success Sharing initiatives and practices DCU’s principles of People Come First; Do the Right Thing; Make a Difference - Duties include releasing Remote Deposit Capture deposits, processing share draft returns, processing Fed Returns, encoding error disputes, Pega service requests, processing member affidavits, Accounting adjustments, and assisting with creating procedures. - Maintains a high level of professionalism and respect during interactions with both members and colleagues alike - Maintains a working knowledge of and adheres to DCU policies and procedures related to the position as well as all applicable regulations - Performs work functions with attention to detail, within established timeframes and follows through as needed to comp...