Systems Engineer

Job description

Job Summary: We are seeking a Systems Engineer located in or the surrounding area of Cedar Falls, IA, to support and enhance our hybrid infrastructure across multiple office locations and cloud environments. This role is responsible for maintaining physical and cloud-based systems, supporting escalations, and ensuring the stability, security, and performance of our IT environment. You will play a key role in managing infrastructure across AWS and on-prem systems, while contributing to ongoing improvements in automation, monitoring, and documentation. Responsibilities and Accountabilities: · Maintain and support physical infrastructure across office locations (firewalls, switches, access points, printers, cameras, etc.) · Manage and support cloud and hybrid environments, including AWS, Active Directory, and Azure/Intune · Monitor system performance, availability, and alerts; proactively address issues · Support patching operating systems, third-party applications, and other vulnerability remediation, including reporting to leadership and security teams · Troubleshoot complex system issues and escalate to vendors when necessary · Provide level 2 support from other internal teams as n...