Service Manager, Premium Guest Services Operations (DCA)

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: - This job is a member of the Premium Guest Services Team within the Customer Experience Division. - Responsible for leading the service delivery of lounge operations and the elite services portfolio. - Annual Salary Range $61,000-$97,000. What you'll do: - ​Oversees large scale food & beverage and housekeeping operations through third-party partnerships - Ensures proper preventive maintenance and repairs of lounges and other company assets - Manages department operating budgets to achieve financial targets and maximize performance - Assists in planning and coordinating construction and refurbishment projects - Completes, organizes or delegates broad scope of administrative work - Develops and maintains positiv...