The Patient Access Engagement Liaison

Job description

Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership a programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: - Comprehensive health benefits that start day 1 - Student Loan Repayment Assistance & Reimbursement Programs - Family-focused benefits - Wellness incentives - Ongoing mentorship, development, leadership programs...and more RESPONSIBILITIES: - Emory Healthcare's Patient Access Engagement Liaison provides communications support to patients, families and referring providers for healthcare services, promoting a positive patient and family experience as the first impression of our organization. - This call center position serves as the primary point of contact for all scheduling and communication needs through the Patient Access Center. - Works closely with patients, families, referring providers, clinical and non-clinical staff to coordinate the patient's holistic healthcare experience at The Emory Clinic. - In addition to the below expectations, the successful ca...