Patient Access Representative (Relief, Evenings) Frankford Campus

Job description

Job Details Patient Access Representative (Relief, Evenings) Frankford Campus Relief 3p-1130p every other weekend. Cross-trained in Outpatient. Works 2 winter Holidays and 2 summer holidays (rotation from year to year), working every other weekend. Job Description: Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker’s comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required. Education: Required High School Diploma or GED, Associates degree in healthcare or business administration preferred Experience: Outpatient/Admissions: Minimum 3 years of customer service experience, in customer facing type roles Emergency...