Operational Excellence Manager

Job description

Essential Functions: - Supports RDOs in the coaching, training and development of the DMs - Reviews periodic reporting and works with RDOs and DMs on the BU OPS KPIs performance to close gaps and improve performance - Leads operations programs and ensures BU compliance (EZ Visit, store audits, Closed Loop, etc.) - Leads implementation and training of new operations programs - Supports RDOs and DMs for NTIs, R&Rs, and acquisitions integration - Acts as the BU communications gatekeeper - Reviews shrink results and actions on shrink action plans with DMs - Ensures Quorso/EasyOps missions are actioned, and engagement level is maintained - Reviews audits results and works with RDOs and DMs for coaching and store improvement - Store supplies & waste management POC with reporting oversight to coach and work within budgets - Provides analysis of store P&Ls - Other admin, reporting, and CK360 updates - Store visits 3 days/week Core Competencies: - Leadership - Team player - Self-directed - Self-motivated - Coaching & mentoring Training: - Communication skills - Flexibility & ability to pivot - Change management - Problem solving - Operations & marketing knowledge Required Qualifications & S...