CSR Supervisor

Job description

Client Service Supervisor We are looking for a positive, experienced leader who is passionate about client care and enjoys helping others grow. The Client Service Supervisor plays an important role in creating a welcoming environment for both our clients and our team. This individual will support, mentor, and guide our client service team while ensuring that every pet owner receives exceptional service and communication. The right candidate is someone who leads with kindness, patience, and confidence , and who finds fulfillment in developing team members, building strong relationships, and creating a culture where people feel supported and valued. This role works closely with the Hospital Manager, Medical Director, and Technical Supervisor to ensure the front office runs smoothly while helping our team continue to grow both professionally and personally. What You'll Bring to the Team We are looking for someone who: Has a strong passion for client service and team development Enjoys mentoring, coaching, and supporting team members Leads with a positive, solutions-focused mindset Demonstrates excellent communication and relationship-building skills Is highly organized and able to man...