Intern, Knowledge & Automation (CAS-Wiki, Share-Point, Power Automate, ServiceNow)

Job description

Intern, Knowledge & Automation (CAS-Wiki, Share-Point, Power Automate, ServiceNow) ROLE DESCRIPTION SUMMARY: The Working Student – Knowledge & Automation supports the CAS team by keeping CAS-Wiki and SharePoint spaces accurate, well structured, and easy to navigate. The role improves operational efficiency by automating recurring document and reporting tasks using scripting and Microsoft Power Automate. In addition, the student maintains inventories and data mining views to increase transparency across assets and documentation, supports ServiceNow (SNOW) form and process optimisation to enhance user experience and data quality, and contributes to SES–Intelsat tooling consolidation and migration work by supporting inventories/mappings, migration readiness, and validation. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS: · SES–Intelsat tooling consolidation & migration support (selected strategic platform): prepare inventories/mappings, support data/content migration activities, coordinate cutover readiness tasks, and validate outcomes with stakeholders. - CAS-Wiki & SharePoint content operations (30%): create/update pages, structure spaces/libraries, improve navigation, apply templates,...