Slot Floor Technician

Job description

Description Position Summary: Responsible for providing exemplary guest service by performing general maintenance & minor repairs of slot machines on the gaming floor. Essential Functions: - In absence of Slot Technician Supervisor, will report directly to Slot Supervisor while on shift. - Perform preventative maintenance & minor repair of slot machines and related equipment on the gaming floor. - Update machine maintenance records. - Assist with slot machine installs, moves, conversions, connecting and disconnecting of all associated slot equipment. - Provide assistance to Drop Team for drop related issues. - Perform bill tests and other tests on machines as necessary. - Repair Bill Validator and printers using test equipment in the tech shop. - Repair bill jams with assistance from Security with checking out cash box access keys. - Perform emergency cash canister exchanges with assistance from Security and Cage department. - Provide assistance to customers with machine malfunctions and disputes. - Provide assistance with jackpot payouts. - Must safeguard entrusted monies, keys, and properties. - Attend all Slot Department meetings and/or training sessions; pertinent training semi...