Customer Service Representative

Job description

At INTRUST Bank, People Come First. Guided by strong character qualities—such as respect, compassion, humility, positivity, and initiative—we work to support one another, serve our customers, and strengthen our communities. Here, your career matters. You’ll find an environment where you’re encouraged to grow, empowered to lead at any level, and supported as you build a meaningful career with a trusted organization. Job Summary: The Customer Service Representative is responsible for responding to customer inquiries, and servicing customers’ accounts in a friendly and professional manner. Expands customer relationships through needs-based conversations. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s character qualities. Essential Functions: Education and Experience: Requires a High School Diploma or equivalent; Prefer 1-2 years previous experience in call center, customer service and/or banking. Required Skills and Knowledge: Excelle...