Senior DevOps Engineer

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Our Voice division is seeking a Senior DevOps Engineer to lead the automation of voice technology deployments across both on-premise data centers and public cloud environments. This is a high-impact role where you'll help shape the infrastructure that powers critical voice services, supporting both scalability and operational excellence. Key Responsibilities: - Design, develop, and maintain Infrastructure as Code (IaC) frameworks to automate deployment of voice technologies. - Own and operate automation pipelines and infrastructure in a distributed, production-grade environment. - Lead IaC and DevOps best practices, ensuring systems are reliable, scalable, and secure. - Drive initiatives to modernize and optimize voice platform automation. - Analyse recurring...