Support Engineer Microsoft 365 Operations

Job description

Job description We’re looking for a talented and motivated individual to join our Microsoft 365 Operations team. This is an opportunity to work at the heart of a large-scale enterprise environment, supporting thousands of users and enabling the effective adoption of modern tools and technologies across the organisation. The M365 Operations Branch sits within the Information & Technology Services (iTECS) Division and is responsible for the day-to-day running, optimisation and continual improvement of the SCOTS Connect Microsoft 365 platform. You will play a key role in ensuring the platform remains secure, resilient and high-performing, while supporting users to maximise the value of Microsoft 365 services, including: This is a varied and hands-on role where no two days are the same - spanning operational support, service improvement, user guidance, and the introduction of new applications and capabilities. The M365 Operations Branch is part of the Information & Technology Services (iTECS) Division. The branch is responsible for managing and maintaining the ScotsConnect M365 environment, including the Microsoft Power Platform environment. This includes overseeing user access and per...