Client Support Center Analyst

Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Join Us! $3,000 Sign-On Bonus for our Hybrid Team in Belfast, ME! We are excited to be growing our Belfast, ME team bringing on-board new team members for our Client Support Team. Join a team where you can make a difference while developing a meaningful career path. As a CSC Analyst, you will provide high-level support to end users via phone and email in a dynamic, fast-paced environment. You will become an expert in the athenaOne application and resolve client inquiries quickly, accurately, and effectively. Collaborating with cross-functional teams, you contribute to continuous service improvement while managing multiple communication channels simultaneously. Key Responsibilities: Qualified candidates must possess effective communication skills which includes strong written and verbal communication. The ability to think analytically and process complex information into comprehensive terms is a must. Apply organizational skills and attention to detail in all actions to ensure accurate and timely results. Utilize multiple tools provided via telephone with cli...