Automotive Service Advisor

Job description

Description Now Hiring: Service Advisor: Person Preston Automotive Group: Brand-New Ford Pro Elite Facility | Pittsville, Maryland Preston Automotive Group is excited to announce the upcoming opening of our brand-new Ford Pro Elite building , located right next to our Ford dealership in Pittsville, MD , and we’re looking for a motivated Service Advisor to join our growing team. As a Service Advisor with the Preston Automotive Group, you’ll be working in our Ford Pro Elite Commercial Service Center to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician’s recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane. What to expect in this role: - Review your appointments – some may be set by a BDC representative or dealership website. - Greet and focus on customers when they arrive. - Perform a vehicle walk-around and inspect every vehicle. - Provide an estimate of the length of time the service visit will take. - Fol...