Office Manager (MFM Office)

Job description

Overview The Office Manager is responsible for overseeing the daily operations of the medical office to ensure the delivery of efficient, high-quality patient care and administrative support. This role includes supervising clinical and administrative staff, optimizing workflow processes, managing patient access and scheduling, addressing patient experience and concerns, and ensuring compliance with healthcare regulations and billing practices. Responsibilities: Staff Supervision & Workflow Management: - Interview, hire and train. - Provide training, performance feedback and coaching to staff as needed. - Supervise front office and clinical support staff, ensuring efficient daily operations. - Develop and maintain staff schedules to support patient volume and provider availability. - Conduct regular team meetings to communicate updates, address concern and foster collaboration. - Address and resolve day-to-day staffing or workflow issues in coordination with the Practice Manager. Patient Access & Scheduling: - Oversee referral and appointment scheduling processes to optimize provider productivity and patient access. - Ensure timely and accurate patient scheduling, check-in and check...