Customer Support Specialist

Job description

Were looking for a Customer Support Specialist/Order Entry & Admin Support for a global company in either Västerås or Nyköping. Start is ASAP, 7 months limited contract to begin with. This role is 100% onsite in either Västerås or Nyköping. Responsibilities * Manage customer orders and support order-related inquiries * Coordinate with internal teams to ensure smooth order handling and delivery follow-up * Support and improve electronic order flows and internal processes * Work in SAP and other internal systems/tools * Ensure timely communication with customers and stakeholders * Identify improvement areas and support process development Requirements * 13+ years of experience in customer service, order handling, or administration * Experience working in ERP systems (SAP preferred) * Structured, proactive, and able to manage multiple tasks simultaneously * Strong communication and coordination skills * Swedish is mandatory, English basic knowledge required * Business Administration education or equivalent experience is preferred This is a full-time consultant position in Västerås or Nyköping through Incluso. Start is ASAP, 7 months limited contract to begin with. This role is 100% on...