Manager, Core Systems

Job description

At Suffolk Credit Union, we empower our members and strengthen our community by promoting financial wellness, transparency, and respect. Join us to enjoy comprehensive benefits, including health plans, 401(k) matching, and support for work-life balance, along with employee engagement activities and opportunities for community involvement. Role Overview: The Manager, Core Systems (Fiserv DNA) serves as a strategic and operation leader responsible for optimizing system functionality and enabling efficient, consistent business processes across the credit union. This role is primarily focused on Fiserv's DNA core platform and its related systems. This role works closely with operational, retail, and technology teams to identify system-related inefficiencies, document requirements, and support enhancements that improve both the member and employee experience. This role is responsible for supporting system optimization, business enablement initiatives by partnering with operational and retail leaders to execute system and process improvements. The position requires strong credit union operational knowledge, hands-on DNA experience, and the ability to translate business needs into practic...