Customer Service Representative II

Job description

Valterra Products is a U.S. company, and since 1981, Valterra has been a leading supplier of brand-name product lines to the RV, pool & spa, and plumbing industries. For over 30 years, Valterra has successfully owned and operated manufacturing and distribution operations in Tijuana, Mexico, to benefit from lower operating costs and the many advantages of manufacturing in North America. We are on a journey of continuous growth – now looking for our next star – a passionate C ustomer Service Representative II within our Customer Service capability. This position reports to the aligned Operations Supervisor and will work in Stuart, FL. About the position: The Customer Support Representative II (CSR) responds to customers in a courteous, professional, respectful, in a timely manner. The right candidate exhibits strong communication skills and excellent active listening acknowledgment. The CSR role will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Customer feedback is priceless, and this role plays a key role in capturing...