Customer Care Manager (m/f/d)

Job description

Empower every employee. Our mission is to be the world's most used AI employee experience platform by changing the way frontline employees work. Flip is the leading AI-powered employee experience platform for frontline workers. We're transforming how the people who keep the world running — in retail, manufacturing, and logistics — do their jobs. One app. One touch. Everything they need. Our mission: Connect every employee to everything they need in one touch. We're on a mission to transform the working lives of millions of people — and we're looking for someone to take our customer support to the next level: as the first point of contact for our customers and as the architect of the AI-powered infrastructure that makes us sustainably scalable. How we work: - AI first. We use AI as a daily tool across the entire company — from engineering to operations to support. - Hands-on over hierarchy. The best idea wins, regardless of where it comes from. - Speed with substance. We move fast and build things that last. - Impact at scale. Your work directly shapes how millions of frontline workers experience their workday. About the role: You'll enjoy this role if you like doing the following:...