Senior Solution Analyst

Job description

Tech & Data (~200 employees across the globe) provides products, services, and support to all SCOR Group worldwide. The Tech & Data organization is an Agile matrix organization. Crews are supported by Chapters (System Engineering, Cloud, Architecture, DevOps, …) and both Technical and M&C teams fully dedicated to the delivery of SCOR products, services and support. Within L&H operations crew, you work as Senior Solution analyst on hELIOS product, which is a strategic platform used globally by L&H markets to manage Life Individual business (Data exchange, bordereau management, medical UW, claims, individual retrocession). You are responsible of the functional design of the solution. You ensure the product is compliant with the requirements, IT policies and meet the targeted quality of services. More specifically, you assess the different requests of change, clarify the requirements as needed, evaluate and specify the impacts on the system and its integration in the wider eco-system. You support the delivery cycle from specifications to final testing. You have an active role in the incident management process (functional troubleshooting, workaround, remediation, communication) and in...