Service Desk/Video Teleconferencing (VTC) Support Specialist
Link Solutions, Inc. · US
Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission...
Job description
Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, “Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Job Description: Link Solutions is seeking a Service Desk/Video Teleconferencing (VTC) Support Specialist (Associate-Level) to join our team in (APG) Edgewood, MD. The Service Desk/Video Teleconferencing (VTC) Support Specialist will be responsible for providing Tier 2 concierge-like support to more than 3,000 users at the Chemical Biological Center (CBC) IT Mission Support Center in Aberdeen Proving Ground, MD. The ITMSC encompasses support for hardware, software, mobile devices, networking (VPN an...