Strategic Account Manager

Job description

Strategic Account Manager Los Angeles, CA | On-site role The Strategic Account Manager oversees all Originations activity for Westlake’s Enterprise, CARMAX, and IMT Strategic regions , ensuring operational excellence, high-quality underwriting execution, and strong dealer partnerships. This role champions daily performance, coaching, strategic communication, and continuous improvement across analysts and DSRs assigned to these high-impact regions. Daily Expectations: Strategic Production & Performance: - Achieve and maintain daily booking KPIs for Enterprise and IMT Strategic regions. - Participate in strategy meetings with the Divisional Manager to review prior performance, outline priorities, and identify strategic adjustments. - Hold team members accountable for meeting individual daily booking goals. Team Communication & Leadership: - Conduct daily huddles with your assigned strategic region team to align objectives, review headcount, and communicate shifting priorities. - Provide daily training touchpoints for each Credit Analyst and DSR reinforcing policies, coaching micro-skills, and addressing observed gaps. Operational Execution: - Respond to internal Pre-Checks and Except...