Client Services Representative

Job description

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations. Description: As the voice of Arhaus, Client Services Representatives provide spectacular service by handling real-time calls from clients nationwide. This role also involves case management, ensuring that each client’s needs are met with the highest level of care and efficiency. Ideal candidates are compassionate, enthusiastic, solutions-oriented, and committed to outstanding service. Daily Responsibilities: Compensation: · Hourly rate: $24.00, paid bi-weekly. · Eligible for Client Services Monthly Bonus Schedule: · Standard Hours: Based on department availability: 10:30am to 7:00pm and 11:30am-8pm. Hybrid Schedule with 2 remote days per week. · Rotating Saturdays: With a day off during the work week. If you work every Saturday, you will receive a fixed/static day off during the week. · Overtime: Ability to work overtime based on business needs. Requirements: · Education: High School diploma or equ...