Inside Sales Team Manager, Quill

Job description

Staples is business to business. You’re what binds us together. At Quill, we make it easier and more rewarding for businesses to get the supplies they need to succeed. The Inside Sales Team Manager is responsible for leading the day‑to‑day execution of Quill’s outbound growth strategy. This role focuses on driving reactivation of lapsed customers, activating net‑new sites, and increasing customer awareness and penetration across Quill’s full assortment of product categories. This leader provides hands‑on coaching, operational oversight, and real‑time deal support to ensure sellers are executing effective outbound motions, maintaining a healthy pipeline, and consistently applying best practices. The role is highly execution‑oriented, centered on improving call quality, strengthening discovery, expanding category adoption, and removing friction so sellers can perform at a high level and deliver sustained customer growth. The Inside Sales Team Manager partners closely with cross‑functional teams to align priorities, optimize processes, and ensure sellers are equipped with the right tools, insights, and messaging to drive meaningful customer conversations and long‑term value. What you’...