Office Assistant & Customer Support

Job description

Office Assistant & Customer Support Full Time, Seasonal Role Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life. Join our team in a dynamic nursery wholesale environment as an Office & Customer Support Assistant . From guiding customers through in-person shopping to coordinating product pulling and loading with our outdoor team, you’ll help ensure every order is handled efficiently and accurately, including invoicing orders and communication via phone and email. You’ll also support incoming freight traffic and collaborate closely with office, fulfillment, sales, and production teams, assisting with bookkeeping and operational tasks that keep our business running smoothly and our customers satisfied. Qualifications: Benefits: Schedule: Seasonal Position, Monday-Friday, weekends and longer hours possible during peak periods. - Coordinate and control customer and non-customer interaction traffic including walk-ins, phone calls, and emails. - Professionally greet customers, understand their needs, and direct/connect them with appropriate on-site staff. - Manage and direct incoming customer phone calls and email requests. - Dire...