VIP Services Butler - Casitas

Job description

The Butler at Cheeca Casitas delivers direct, bespoke service to guest’s staying in the modern, and classical Floridan-style suite services to ensure each home are stocked with the necessary foods and drinks that the Cheeca Casitas guests would expect from an upscale service perspective. The finest amenities paired with the personal attention provided by the Butler, with an anticipatory approach, but never intrusive style of service. The objective is that the Butler will help to a create memorable experience that results in a yearning to return. The Butler position is to ensure each Casita guest, attention to detail cleaning, and availability from the Butler to provide restaurant, and watersports reservations, and to ensure that Casita’s guest would expect from a luxury stay experience. The Butler position will also assist with the Banquet and Catering teams to have all necessary items available to them so they may properly set-up and tear-down meal services, or any Group-planned event initiated from the Sales team. The Butler position is also to maintain proper communication with Guest Adventures, Housekeeping, Concierge, and the Front Desk to ensure all guest requirements are met...