JobMesh

Customer Support Engineer

ANYbotics · San Francisco, California, US

ANYbotics is a fast-growing tech company dedicated to shaping the future of mobile robotics across multiple industries. Join our highly talented and motivate...

Job description

ANYbotics is a fast-growing tech company dedicated to shaping the future of mobile robotics across multiple industries. Join our highly talented and motivated team of more than 190 people and work on cutting-edge robot technology. The Opportunity You will have immediate REAL IMPACT by being directly in touch with customers to help them install, deploy and operate our robotic solution through reactive & direct support which is a big contributor to setting new best practices throughout the industry. To reach a new level of customer satisfaction, we are looking for a motivated, skilled and fast learning communicator. As a robotics support specialist at ANYbotics, you will play a key role in our interface towards our customers, assisting international companies and research groups with using our robotic solution. While direct communication with customers is where you take FULL RESPONSIBILITY, you will often have to recreate their issues with our robots or simulator in order to further analyze and troubleshoot software issues. By gaining experience in our state of the art solution as well as insights into a growing number of distinct industries, you will be able to shape and expand our...