Forward Deployed Engineering Manager, Gen AI

Job description

Minimum qualifications: - Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 8 years of experience in cloud computing or a technical customer-facing role. - 2 years of experience managing a software engineering, forward deployed engineering, or a similar technical customer-facing team in a cloud computing environment. - Experience in machine learning and in developing AI/Generative AI solutions utilizing AI tools and designing multi-agent workflows and retrieval-augmented generation (RAG) systems. Preferred qualifications: - Master’s degree or PhD in AI, Computer Science, or a related technical field. - Background in architecting AI solutions within complex infrastructures, ensuring data sovereignty and secure governance. - Expertise in designing intuitive interfaces for complex AI and agentic systems, prioritizing context engineering, transparency, and explainability to foster user trust. - Ability to design end-to-end secure, observable multi-agent systems using complex design patterns (e.g., ReAct, self-reflection), state management, and tool-calling protocols. - Ability to perform deep ‘discovery’ interviews to find the tru...