IT Technician

Job description

Job Summary: DT Professional Services is seeking an entry-level IT Technician to support our NSWC team in Corona, CA! You will be responsible for providing technical support and assistance to our employees and clients, ensuring the smooth operation of computer systems, networks, and software. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a commitment to delivering high-quality service. There is an estimated 35%+ travel per year aboard U.S. Navy ships. Responsibilities: - Provide technical support for hardware, software, and network issues - Install, configure, and maintain computer systems and peripherals - Troubleshoot and resolve technical problems in a timely and efficient manner - Perform regular maintenance and updates on IT equipment and software - Assist in the setup and deployment of new hardware and software - Manage user accounts, permissions, and access controls Monitor system performance and ensure optimal operation - Document and track support requests and resolutions using a ticketing system - Provide training and guidance to end-users on IT best practices and tools - Collaborate with other IT team members to de...