Technical Account Manager

Job description

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people . With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. What You'll get to do: Acts as the main point of contact for technical needs for an assigned portfolio of live clients, managing client deliverables from initiation to closure. Identify risks that may affect the project outcome and alert relevant parties to them; Act as an escalation point for technical support issues, and aid in the resolution of such issues. Work closely with clients and commercial account managers to agree prioritization of deliverables, and plan delivery of such deliverables in line with agreed priorities. Ensures that all business and technical requirements received from clients are clearly defined, documented, and...