Associate ProAssure Systems Specialist

Job description

Work Flexibility: Onsite As an Associate ProAssure Systems Specialist, you will support the implementation and administration of Stryker's Vocera solution. You will be the go-to resource for nurses and clinicians at the customer site to train them on our hands-free communication product. Your workflow knowledge, people skills and troubleshooting ability help us deliver on Stryker’s mission to make healthcare better. Primary work location: 1601 Southwest Archer Road, Gainesville, FL 32608 What you will do: - Manage multiple Vocera databases and establish and document processes for maintaining data integrity; Work with clinical departments to keep various database entities current - Manage Vocera servers including software updates, OS maintenance, backups, and collaborate with the customer on anti-virus, server monitoring and disaster recovery practices - Manage Vocera devices: Maintain accurate inventory records, manage the RMA process and spares pool and document all processes - Train users to use Vocera effectively; collaborate with the customer to establish, document, and deploy sustainable training processes for new hires, current employees, and refresher training - Provide on-s...