Admission Assistant
Savannah College of Art and Design · Savannah, Georgia, US
As an admission assistant, you will answer telephone calls for the entire university and direct callers to the appropriate staff at all university locations....
Job description
As an admission assistant, you will answer telephone calls for the entire university and direct callers to the appropriate staff at all university locations. You will greet all guests and visitors and connect them with the appropriate staff. You will maintain up-to-date institutional and departmental knowledge to assess and respond to general inquiries about SCAD. Among other duties, you will manage the admission email account with rapid response times, forward emails to the appropriate staff members within 24 hours of receipt, and maintain a low email volume. Daily responsibilities include assisting with mailing all outgoing acceptance notifications, scholarship letters, and deposit-paid packets. Additionally, you will collaborate with admission leaders to manage inventory and order supplies for the above-mentioned mail. In this position, you will assist across functional teams to review and sort incoming mail for all locations. You will then redirect mail to the appropriate department and staff. Similarly, you will process return mail from the distribution center and report incorrect address information in the CRM database for recordkeeping. Among other duties, you will index all...