Shift Leader

Job description

Benefits: Location: South Austin, TX. (Arbor Trails) Job Type: Part-Time / Full-Time - Employee discounts - Opportunity for advancement - Flexible schedule - Training & development Job Overview: Firehouse Subs is looking for a reliable and motivated Shift Leader to help oversee daily operations, support the team, and ensure every guest has a great experience. This role is perfect for someone ready to take the next step in leadership—bridging the gap between crew and management while developing the skills needed to grow into a General Manager role. Responsibilities: - Lead shifts by setting the pace, maintaining energy, and ensuring smooth operations - Support the General Manager in daily restaurant functions - Provide direction, coaching, and support to Crew Members - Ensure excellent customer service and resolve guest concerns quickly - Maintain food quality, safety, and cleanliness standards - Assist with opening and closing procedures - Handle cash management and basic administrative tasks - Monitor labor and help keep shifts efficient and productive Qualifications: - 1+ year of restaurant or customer service experience preferred - Previous leadership or supervisory experience -...