Manager, Product Management - US Card Customer Services & Strategy

Job description

Manager, Product Management - US Card Customer Services & Strategy Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Join the engine room of Capital One’s customer experience. We are seeking strategic, technically-minded Product Managers to lead mission-critical platforms that power billions of interactions. From managing massive data ecosystems to building the interfaces our global agents use every day, you will drive the "under-the-hood" innovation that makes seamless banking possible. We have multiple openings across five specialized domains. While each role has a unique focus, they all share a common goal: building scalable, well-managed, and data-driven solutions. Workforce & Intelligent Routing (Data): Architect the data products and publishing patterns that power ente...