Senior Director of Software Engineering - Post Trade Technology -Operations Case Management & AI Automation Platforms

Job description

Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what's possible together. As a Senior Director of Software Engineering at JPMorganChase within the Corporate and Investment Bank, Post Trade Technology -Operations Case Management & AI Automation Platforms, you will lead a global technology organization with end-to-end build-and-run ownership of a strategic case management, workflow/task orchestration, and automation platforms utilized across the CIB. The platform supports more than 10,000 users and is engineered to a 99.99% uptime target, enabling critical daily operations and client service through event-based intake (exceptions and email), integration with systems of record, automation through AI capabilities, and robust audit trails, controls and analytics. Job responsibilities: Define and execute a strategy that includes convergence of operational workflows onto a single highly scalable platform. - Drive platform evolution across case management, workflow/task orchestration, event intake, automation integration, AI enablement, auditability, and analytics. - Lead design and delivery within a hybrid...