Patient Access Representative
The University of Texas at Austin · Austin, Texas, US
Job Posting Title: Patient Access Representative ---- Hiring Department: Dell Medical School ---- Position Open To: All Applicants ---- Weekly Scheduled Hour...
Job description
Job Posting Title: Patient Access Representative Hiring Department: Dell Medical School Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Non-Exempt from FLSA Earliest Start Date: Immediately Position Duration: Expected to Continue Location: AUSTIN, TX Job Details: PURPOSE The Patient Access Representative (PAR) ensures a smooth and efficient registration and scheduling process across multiple specialties and practice units within the healthcare system. Reporting to the Patient Access Supervisor, this role gathers and verifies patient demographic, insurance, and clinical information in compliance with HIPAA guidelines. The PAR also handles patient payments and related financial processes while providing exceptional customer service across multiple communication channels. RESPONSIBILITIES: Patient Registration & Check-In: · Assists patients with check-in for appointments, procedures, and diagnostic imaging. · Collects and enters demographic, insurance, and clinical information into the electronic medical record system in accordance with HIPAA standards. · Validates insurance cards and confirms payer information in the system. · Obtains and processes medical re...