Red Alert - Furniture Inspection
Rooms To Go · Lebanon, Tennessee, US
This position is responsible for daily inspection of Red Alert orders to ensure no damages and have repairs performed by shop staff to the Red Alert orders i...
Job description
This position is responsible for daily inspection of Red Alert orders to ensure no damages and have repairs performed by shop staff to the Red Alert orders if needed. Reviewing the customers R/A notes to ensure the product meets the customers' requests. Having the customers contacted if there’s any discrepancies with the R/a notes and the condition of the product. Also required to make sure the correct product is being sent to the customer by verifying the SKU for each customer. This Role Offers: - Industry-leading, paid training - Comprehensive benefits & perks package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, award winning wellness & fitness programs, employee discounts on furniture, and more! What you’ll be doing: - Inspection of all Red Alert orders. - Verifying the orders all have the correct products. - Overseeing the repairs of the product and making sure the repairs are up to quality standards. - Reviewing the Red Alert notes for customers concerns/reasons and contacting the customers when needed. - Observing the loading of the Red Alert product to ensure safe handling on to the trailers. - Perform...