Customer Experience Associate

Job description

At Autocar Parts, we fight for the customers’ needs. We invest in and grow businesses that disrupt their industries by putting the customers’ needs first. From big data to industrial manufacturing, we deliver tools that transform the work of the people that use them. We are privately owned and expect our team members to act with an owner mindset: Relentless about creating value for the customer. Dogged about finding efficiencies and eliminating waste. Standing arm in arm with the rest of the team until the job is done—and ready to do it again the next day, with a smile. It is not easy to do things differently. But we do it—because we are passionate about improving our business and the lives of the people who use our tools. Summary: The Customer Experience Associate role is customer focused and deals with inbound call centers, processing customer orders, resolving inquiries on credits/returns/warranties by facilitating these requests through the appropriate channels What We Offer: - Competitive compensation that recognizes your skills, experience, and impact - Performance-based annual bonuses that reward results and contributions - Comprehensive medical, dental, and vision coverage...