Journeyperson

Job description

General Description: Under the direction of an assigned Facilities Services Group (FSG) Supervisor, this position is responsible for completing routine service maintenance and the repair, replacement, or installation of HVAC equipment for an assigned customer or customer groups on time and within budget. Essential/Typical Duties: Position Requirements (Skills, Work Experience, Education, Certifications, Licenses, etc.): - Schedule routine maintenance for assigned customer(s) in accordance with ACCO's approved internal procedures. - Complete routine and dispatched assignments in a timely, efficient manner each maintenance period or within promised timeframes, and maintain contact with office dispatch before, during, and prior to close of ACCO standard dispatch hours. - Purchase or order required material and equipment required for routine maintenance or requested repairs. - Fully prepare mechanic work orders/authorizations and follow approved procedures for documenting work performed, related tool purchases, customer work approval, and any other relevant information. - Escalate customer service issues that extend beyond authority or assistance to assigned Supervisor or customer's as...