Senior IT Engineer

Job description

The Senior IT Engineer plays a critical role in ensuring the stability, security, and scalability of the organization’s global IT environment. This position sits at the intersection of end-user support and enterprise infrastructure, providing hands-on technical expertise across Microsoft 365, cloud platforms, and core systems while delivering a seamless experience for both onsite and remote employees. Acting as a senior escalation point, this individual is responsible for managing and optimizing Microsoft 365 services, overseeing identity and access management, and maintaining endpoint and infrastructure health across a complex, fast-paced environment. The role combines operational excellence with strategic input—driving automation, improving system performance, and implementing governance and security best practices. In addition to day-to-day support and troubleshooting, the Senior IT Engineer partners cross-functionally on projects, contributes to continuous improvement initiatives, and helps elevate team capability through documentation and knowledge sharing. This is a highly collaborative, hands-on role suited for someone who thrives in a dynamic environment, takes ownership of...