Technical Support Engineer - Wireless Products

Job description

Location: Krakow, Lesser Poland, Poland Job ID: R0121937 Date Posted: 2026-03-06 Company Name: HITACHI ENERGY SERVICES SP. Z O.O. Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: No Job Description: How You Will Make an Impact - Provide technical support for system integrators and utility customers using Hitachi Energy Wireless Solutions - Debug, resolve, and reproduce critical issues to ensure optimal customer experience - Support integration and launch of new products at customer sites - Prepare and configure devices for demonstrations, diagnostics, and application evaluations - Perform remote and onsite service work, including equipment assessment and field upgrades - Utilize Customer Resolution Management tools to track and escalate product issues - Collaborate with developers, QA, and product management to improve solutions - Participate in industry events, trade shows, and technical conferences to represent the organization Your Background: Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You...