Front Desk Monitor

Job description

Asante Phase 2 is a beautiful, new masterplan community of approximately 2,780 homes, located at 163rd Ave and Asante Blvd in Surprise, AZ. The community includes an approximate 9,500 sq. ft. amenity center featuring a luxurious resort-style pool, a lap pool, fitness center, an aerobic room, and a large living space with outdoor pickleball courts, basketball court, and lots of green space with tot lots. The Front Desk Monitor serves as the first point of contact for residents and guests, managing phone lines, the front desk, and visitor access while providing top-notch customer service and administrative support. Position Responsibilities: - Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors. - Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects. - Filters inbound calls to determine appropriate direction. - Greets all visitors/homeowners and determines their immediate needs. - Monitors pickups/deliveries. - Assist with event set up and...