Insurance Specialist

Job description

First National Bank of America’s Loan Servicing Team is looking for a professional, genial, and highly organized Insurance Specialist to ensure accurate and timely disbursement of insurance escrow funds and compliance with all regulatory guidelines. This role will work with borrowers and insurers via phone and email to accurately handle our borrower’s insurance needs, providing exceptional service to all. The Insurance Specialist will verify and perform escrow setup and maintenance, escrow tracking and verification, disbursement, and escrow analysis reporting. The successful candidate will have an eye for detail, problem-solving abilities, a capability to work and prioritize in a fast-paced environment, and strong written and oral communication skills. The candidate must also enjoy working in a collaborative and supportive in-person work environment, while maintaining compliance. Responsibilities: Qualifications: - Monitor accounts to ensure insurance requirements are met, including placement and removal of force placed insurance in accordance to regulations when necessary - Certify accurate data entry of insurance policies and changes - Clear, concise and timely communication and...