Impairment Benefits Specialist – Workers Compensation

Job description

Job Description: An exciting opportunity has become available for an experienced Impairment Benefits (IB) Specialist to join a high-performing Workers Compensation team. In this role, you will play a key part in managing impairment assessments and supporting injured workers through a critical stage of their claims journey. About the Role: As an IB Specialist, you will be responsible for managing end-to-end impairment benefit processes, primarily within the Second Entitlement Period (typically around the 130-week mark). You will work closely with internal stakeholders, medical professionals, and external providers to ensure timely, fair, and accurate outcomes. Key Responsibilities: Manage end-to-end impairment benefit claims and assessments Coordinate Independent Medical Examinations (IMEs) and review medical evidence Apply relevant legislation and guidelines to determine Whole Person Impairment (WPI) outcomes Liaise with internal teams, claimants, and external stakeholders Ensure compliance with regulatory requirements and service standards Provide technical guidance and support across the broader claims team Maintain accurate and up-to-date claim records About You: Previous experi...