Deputy Head of Commercial Operations

Job description

Deputy Head of Commercial Operations Application Deadline: 22 May 2026: Department: Business Development: Employment Type: Permanent: Location: Liverpool: Reporting To: Head of Commercial Operations Compensation: £45,106 / year: Description: Job Title: Deputy Head of Commercial Operations Department: Commercial Operations Salary: £45,106 per year Job Type: Full time, permanent, 35 hours per week The Deputy Head of Commercial Operations will lead and develop customer-facing commercial operations, ensuring high-quality service delivery, continuous improvement, and effective collaboration across departments. The role supports strategic priorities through strong leadership, operational planning, and performance oversight. The Deputy Head of Commercial Operations will be responsible for managing the College Information Team. Responsible to: Head of Commercial Operations Key Responsibilities: - Act as Business Lead on cross-departmental commercial technology and improvement projects. - Establish and oversee key performance indicators (KPIs) for the department. - Develop and implement mechanisms to track and oversee cross-departmental workload and delivery. - Work with the Head of Marketi...