JobMesh

Head of Digital Product Release Management

Citizens · US

Are you ready to challenge the status quo and drive high-impact value across digital channels and platforms? We are seeking a passionate, proactive, and dyna...

Job description

Are you ready to challenge the status quo and drive high-impact value across digital channels and platforms? We are seeking a passionate, proactive, and dynamic leader to join our team as the Head of Digital Product Release Management. This strategic role is pivotal in driving transformation across digital channels and platforms, ensuring customer value and business outcomes are achieved while maintaining regulatory-grade safety and compliance. The Head of Digital Product Release Management will be responsible for leading planning and execution of the customer application and platform releases. The role is a key coordinator of the enterprise components, delivery teams, dependences, and process improvements that will drive efficiency and value to the customer with high quality releases. Key Responsibilities: Product Release Management: - Own strategy, governance, tooling roadmap, and modernization agenda. - Own and manage the release planning, calendar, and roadmap. - Coordinate change windows and align stakeholders across Operations, Marketing, Legal, and Compliance. - Oversee centralized tracking of all development impacting Mobile and Online Banking channels. - Make strategic dec...